Refund Policy

Last updated: October 2026

180-Day Money-Back Guarantee

Every Sodalean order is backed by a 180-day money-back guarantee. The guarantee period begins on the date of your original purchase, not the delivery date.

How to Request a Refund

To request a refund within the guarantee window, contact support through our contact page with your order details. Our team will provide the return process and any further instructions.

Eligibility

Refund eligibility, including whether opened or empty bottles qualify and whether return shipping is the buyer's responsibility, is confirmed at the time of your request and may be set by the fulfillment provider's current policy. We recommend keeping your order confirmation and any correspondence for your records.

Processing Time

Approved refunds are typically processed within a reasonable timeframe after the returned product (if applicable) is received, back to your original payment method.

Contact

For refund questions, reach out through our contact page.